If you have a problem that is easier to explain in person, students can receive computer support from our Walk-in Center staff in these areas:

• Operating system: Including virus and spyware removal
• Software: Most software packages are easy to install, but if you encounter difficulty, Walk-in Center staff are happy to help.
• Network connectivity: ResNet and the campus wireless network
• Warranty and hardware repair: For computers and warranties purchased through the NC State Bookstore as well as some manufacturers' warranties.

Faculty, staff, and students can also receive support from Walk-in Center staff in these areas:

• Unity account: including password resets, disabled accounts
• 2 Factor Authentication: assistance with troubleshooting or configuring Duo

Before you arrive:

• Bring your Wolfpack One Card (campus ID card) so we can provide you with the best possible customer service.
• Plan to allow at least 20 minutes for us to properly diagnose your computer's problems.

Location

Central campus. West Dunn Building, Room 101  2901 Thurman Drive  Raleigh, NC 27695 at the intersection with Dan Allen Drive

Hours & Parking

• 8 am – 5 pm Monday through Friday
• Pay-by-space parking is available in the Dan Allen Deck and the Bragaw parking lot.

Contact

• Phone: 919-515-4357
• Website: help.ncsu.edu

Employment

• Please see Student Employment in OIT for more information.