NC State strongly encourages you to enroll your device in eduroam if your device is eligible (e.g., laptops, phones, and tablets). The eduroam network is secure and encrypted. You can connect devices that aren't eligible to connect to eduroam (e.g., gaming consoles, smart TVs, and other multimedia devices) to the ncsu network. The ncsu network is unencrypted and should not be used for sensitive work.
Connect Your Device
You should enroll your device in Nomad before connecting to the ncsu network. This will allow you to not have to sign into the network each time you connect.
- Enroll your device in Nomad.
- Connect the device you registered to the ncsu wireless network. Please note that device registration can take up to 30 minutes, so you may need to wait.
Troubleshooting Tips
If you are having issues connecting to the ncsu network after enrolling your device in Nomad, then you should follow the troubleshooting steps below.
- Restart your device, including completing unplugging it from its power source.
- Connect to the ncsu-guest network. After connecting to the guest network, then switch back to the ncsu network.
- Leave your device off and do not connect it to a power source for an extended amount of time (e.g., several hours). Then, turn it back on and try connecting again.
Connect Between Devices
The Network Operations center is not able to guarantee that casting devices (e.g., Chromecasts, Google Home, and Alexas) that require a wi-fi connection between two devices on the same network will be able to cast. The ncsu network was not designed to incorporate these connections.
You might be able to connect the devices by requesting a public IP address for the casting device and for the device you are using to cast (e.g., your phone). Please note the security risks involved.
- Requesting a public IP address will make your device's IP address visible to devices on other networks, so external devices would be able to establish direct connections to your device.
- Once your device has a public IP address, anyone may be able to cast to it.
Get Help
- Go to the OIT Walk-in Center. Be sure to bring the device that you are trying to connect with you, as well as its power supply.
- Contact the NC State Help Desk by submitting a Get Help request in the IT Service Portal or by calling 919-515-4357 (HELP).
- Contact the Network Operations center (NOC) by emailing network@ncsu.edu or calling 919-513-9675 for questions about the Nomad Registration System.