NC State University uses Gmail as its email provider. The NC State Help Desk only supports logging into gmail.com and official Gmail apps.
Note: New incoming students will not have an NC State Google account created until after they have confirmed their enrollment and have paid the Advanced Enrollment Deposit. After both of those are completed, they will need to wait 2-3 days for their email account to be created.
To access your NCSU Gmail account on a mobile device, you should use the official Gmail app. Please refer to Google's instructions below for your respective device.
The preferred method of access for Gmail is through a browser or through an official Gmail app. Accessing Gmail through a third-party email app (e.g., Thunderbird, Outlook, or Apple Mail) is possible, but it is not supported by the NC State Help Desk. For assistance with logging into third-party apps, you can refer to the support documentation for those services.