Once your request is processed, you will receive an email, similar to the following, containing your basic account information:
+===================================+
| New Account Info |
+===================================+
| Domain: account-name.wolf.ncsu.edu
| IP: 10.1.nn.nnn (n)
| HasCgi: y
| UserName: username (not your UnityID)
| PassWord: gobbledygook
| CpanelMod: jupiter
| HomeRoot: /home
| Quota: 10000 MB
| Contact email:unityid@ncsu.edu
| Package: Lite 10gb
| Feature List: default
| Language: en
+===================================+
Note: We do not use the requester’s unityid as the username; we give a different username based on the domain requests. This allows for ownership of an account to easily transfer to someone else in the event the original user is no longer responsible for the hosting account.
If you are having trouble logging in to or with your web hosting account, contact the Help Desk.
Each cPanel environment uses a single administrative username provided in the follow-up web hosting email.
Once you receive the above information, please login to the NCSU VPN, and then navigate your web browser to the domain included in the email on port 2083: https://<mydomain>.ncsu.edu:2083
Once you have logged into cPanel, the first thing you should do is change the password for this admin account. This can be done by clicking the “Change Password” option under the Preferences menu on the cPanel dashboard. The password must follow the NCSU Password Standard.
Access to the cPanel's web site hosting is accessible from any network, anywhere on the globe. This is for people to view and interact with your web service.
Access to cPanel's administrative interface, SSH, MySQL, or FTP ports requires the use of the NCSU VPN. This is strictly for yourself or coworkers to update content or configurations. Note: Contractors will require a unity account to be able to administer a web site hosted in cPanel.
Your cPanel systems are automatically scheduled to be backed up daily by default. Your most recent daily backup directories and MySQL database backups can be accessed in the cPanel web interface using the “Backups” link under the File menu. Here you can also generate a full website backup, change the frequency of your automated backups, or restore your directories and MySQL databases. Please be sure your backups are running correctly and that you know how to restore from a backup.
OIT also retains daily backups of cPanel for 30 days external to the cPanel servers themselves for Business Continuity and Disaster Recovery purposes.
Shibboleth authentication is available on the cPanel servers by default. This can be configured by creating .htaccess files within the filesystem. It is recommended to use the MARS authentication plugin if you are installing WordPress in cPanel.