Student Employment in OIT


OIT hires NC State students for part-time jobs in a number of areas. See the following employment opportunities below:

Help Desk Consultant

OIT is currently accepting applications.

Job Description

Help Desk consultants serve as the primary point of contact for all customer support concerns for services provided by OIT, including but not limited to:

For more advanced support issues, the Help Desk consultant is responsible for effectively escalating the issue to the appropriate campus IT support group.

This position requires a great customer service skill set. Help Desk consultants communicate technical information over email and phone to a variety of users. General computing knowledge paired with a willingness to learn new technical skills is all that is required. The ability to work in a highly collaborative team environment with a variety of personality types is essential.

The Help Desk consultant position is a great opportunity to dive into the fundamentals of IT services, hone desirable soft skills, and learn about the vast array of technical systems used at NC State that are shared with hundreds of other educational institutions and businesses worldwide.

How to Apply

Complete the Help Desk consultant application form.  Once completed, qualified applicants will be contacted for an interview.

Walk-in Center Technician

Job Description

The OIT Walk-in Center offers students one-on-one support for software, hardware, network connectivity and Unity account issues. The Walk-in Center is located in the West Dunn Building, Room 101. Specific issues that we support include:

The position requires great customer service skills as well as the ability to clearly communicate technical information to non-technical individuals. While an advanced level of general computing knowledge is desirable, a basic level of knowledge paired with a willingness and ability to learn new technical skills is all that is required.

Ability to work in a highly collaborative team environment with a variety of personality types is essential as well.

How to Apply

Complete the Walk-in Center technician application form. Once completed, qualified applicants will be contacted for an interview.

ClassTech Technician

OIT is currently accepting applications.

Job Description

The ClassTech technician provides technical support for audio-visual and computer technologies to clients using OIT ClassTech-supported classrooms and conference rooms.

What you will learn in this position:

How to Apply

Complete the ClassTech technician application form.

WolfBytes Video Services/PackTV Team

OIT is currently accepting applications.

Job Description

WolfBytes Video Services is the broadcast and live streaming department at the university. We broadcast and stream everything from classroom lectures to games for the ACC Network. WolfBytes is accepting applications for:

How to Apply

Email wolfbytes@ncsu.edu to share your interest with the WolfBytes team.

Project Management Lite Internship Program

For information about the Project Management Lite (PML) internship program, visit the PML website.