OIT Public Knowledge - Generic Accounts at NC State

A generic account in Google Workspace @ NC State represents a role rather than an individual.
A generic account will not be used for events.
A generic account will be clear and not vague, as to not to be confused as phishing email addresses.
A generic account has access to the most of the same Google Workspace apps (e.g., Gmail, Docs, Calendar) as an individual account.
- Specific features such as recording in Meet, Gemini, and other features are not available to generic accounts.
A generic account has a quota of 5 GB assigned to it.
A single generic account can be multi-purpose; e.g., manage departmental calendars, centralize storage of Gmail or Docs, review web page content.
Consequently, a department or other campus unit does not need a separate account for every purpose.
Access to the Google Workspace apps in a generic account can be granted to anyone, including a student or temporary employee, who has an active NC State Gmail account and its accompanying email address.

Visit and complete this form to request a Google Generic account.

The following information will be requested:

Account first and last names
- Choose each name so that it reflects the account’s nature or purpose.
- This will facilitate finding the account when searching for it.
Account username that:
- is not a person’s name
- indicates the role the account will serve
- must contain at least 11 characters,
- must not contain successive hyphens (-) or underscores (_)
- does not begin with: group-
- does not conflict with any other account name at NC State
Account Service Contacts; i.e., Google Workspace @ NC State usernames of all persons to be responsible for:
- answering technical questions about the account’s use
- annual renewal of the account.
(Optional) Whether you want the account to be listed in the NC State Contacts in Google Workspace @ NC State.
Requests are processed regularly, and accounts are created after review and approval by an administrator.

This knowledge base article will explain how to manage all aspects of a generic account including: