Cisco Jabber
Description
ComTech's Cisco Jabber Unified Communications solution delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence to PC/Mac and mobile devices!
How to Access
First, visit the Self-Service page to enable the service.
Next, open the ComTech Cisco Jabber link to locate the Installation and Setup Guide for your device(s) - Windows, Mac, Android, iPhone, and iPad.
Note: To use Jabber from your computer without a desk phone, contact your Department Coordinator to order a Cisco Jabber account through Customer Center. To find out who your Department Coordinators are, use the ComTech Coordinator Search Tool. Enter your OUC and click Search. Please review the ComTech Customer Center documentation to learn how to order Cisco Jabber.
Assistance
For assistance with this service during normal business hours (M-F, 8-5), please call the Network Operations Center at 919-515-7099 x3 or email tele@ncsu.edu.
To report an outage after hours, please call 919-515-7099.
Additional Information
See the Related Articles section on the right side of your browser window to find helpful articles about Cisco Jabber, or click the red "Help With This Service" button to get assistance with questions or problems you may be having with this service.
- Connect from anywhere - VPN not required to use Cisco Jabber when off-campus
- Multi-line Support - Enables users to place or receive calls from up to 8 assigned directory lines
- Instant Messaging - Chat with campus contacts
- Persistent Chat Rooms - Keep a running tab on topics and conversations
- Presence - Display your presence or any custom status. On the go? Now you can share your location
- Alert when Available - Receive alerts when a contact becomes available
- Phone Integration - Use Jabber as a phone or Jabber can remote control your desk phone
- Voicemail - Listen to and manage your voice message
- File Transfer - Transfer files via FTP to other Cisco Jabber users
- Audio and Video Conferencing - With integration to Webex, use Jabber to launch or join a Webex meeting
- Telepresence Soft Client - Use Jabber to call other telepresence devices or a multi-point video bridge
- Screen Share and Screen Control - Share your screen or your mouse with other Cisco Jabber users
This service is available to faculty, staff, and other campus partners.
Free to faculty staff to use the chat feature.
A campus telephone number is needed to use the telephone feature.
Please see ComTech Service Rates for more information on fees or additional costs.
- Faculty / Staff