Phones
Description
ComTech provides phone service for faculty and staff in offices, conference rooms, and other public areas on campus. Voicemail service is available as a part of every active campus phone number for a one-time charge.
If you work from home, you can access your phone and voicemail remotely and forward your office calls to your cell phone according to a customizable schedule.
Please see the Related Articles section to learn about additional features.
How to Request
Contact your Department Coordinator to order a voicemail account through Customer Center.
To find out who your department's Department Coordinators are, use the ComTech Coordinator Search Tool. Enter your OUC and click Search. Please review the ComTech Customer Center documentation to learn how to order phone services and voicemail.
Assistance
For assistance with this service during normal business hours (M-F, 8-5), please call the Network Operations Center at 919-515-7099 x3 or email tele@ncsu.edu.
To report an outage after hours, please call 919-515-7099.
Additional Information
See the Related Articles section on the right side of your browser window to find helpful articles about Phone Services, or click the red "Help With This Service" button to get assistance with questions or problems you may be having with this service.
- Calling - campus, local, long-distance, international
- Integrated video calling (campus phone to campus phone only)
- Call transfer, hold, call forward
- Built-in directories - personal and University-wide
- Conference calling with up to 16 participants
- Web-based management of your phone features
- Speakerphone
- Bluetooth headset compatible
- Line expansion module (fee applies)
- Available features may vary depending on the model of the phone
This service is available to faculty, staff, and other campus partners.
Please see ComTech Service Rates for more information on fees or additional costs.
- Faculty / Staff