Cisco Call Recording
Description
ComTech's Cisco Call Recording Solution allows you to record incoming and outgoing calls on designated VoIP phone lines.
How to Access
To request a meeting to discuss Call Recording options, contact us at oit_ct_uc@help.ncsu.edu to arrange a meeting to discuss your business needs.
Assistance
For assistance with this service during normal business hours (M-F, 8-5), please call the Network Operations Center at 919-515-7099 x3 or email tele@ncsu.edu.
To report an outage after hours, please call 919-515-7099.
Additional Information
See the Related Articles section on the right side of your browser window to find helpful articles about Cisco Call Recording, or click the red "Help With This Service" button to get assistance with questions or problems you may be having with this service.
- Records all inbound and outbound calls
- Listen to and export recordings from web-based interface
This service is available to faculty, staff, and other campus partners.
Please see ComTech Service Rates for more information on fees or additional costs.
- Faculty / Staff