Google generic accounts are helpful for business continuity and efficiency in departments and organiziations. 

• A generic account in Google Workspace represents a role rather than an individual.
• A generic account has access to the same Google apps (e.g., Gmail, Docs, Calendar) as an individual account.
• A single generic account can be multi-purpose; e.g., manage departmental calendars, centralize storage of Gmail or Docs, review web page content.
• Consequently, a department or other campus unit does not need a separate account for every purpose.
• Access to the Google apps in a generic account can be granted to anyone, including a student or temporary employee, who has an active NC State Gmail account and its accompanying email address.

Generic accounts are also used as service accounts for things such as: "email sent on behalf of": used on a server, application, or other email sending agent to send email on behalf of NC State university. Also, servers, applications, or appliances that need to send authenticated mail through Google mail relays.

Home : https://google.oit.ncsu.edu/working-with/google-generic-account/

Generic accounts are requested via https://webregistry.ncsu.edu/

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