Configuration Management Database (CMDB)

Configuration Management Database (CMDB)

The Configuration Management Database (CMDB) is a foundational component of ITSM, and resides in NC State's ServiceNow platform.  It identifies Configuration Items (CI's), which can be computers, switches, routers, applications, services, servers, and many other infrastructure related devices. 

A CMDB provides a common place to store data associated with IT assets and configuration items (CIs). The fundamental building block of a CMDB is the CI. A CI represents an item under configuration management, such as a router, a server, an application, a virtual machine, a container, or even a logical construct such as a portfolio.

A Central Services and Integration (CSI) provided service to campus.  More information can be found here : https://oit.ncsu.edu/about/units/ss/central-services-and-integration/

Part of OIT's Shared Services Organization

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Available For
  • Faculty / Staff
  • Students