System Status

Curent Status - OIT Enterprise Database Administration

This service is not reporting an issue.

Planned Maintenance - OIT Enterprise Database Administration

No system maintenance is planned over the next 30 days

OIT Enterprise Database Administration (Last 90 days)

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System History - OIT Enterprise Database Administration

From most recent to oldest, this list shows all outages, degradations and planned maintenance for this service

Planned maintenance - OIT Enterprise Database Administration

Started 2025-03-09 01:30:00, Duration 10 Hours 30 Minutes
Oracle Database maintenance
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Task Number: CHG0036490

On Sunday, Mar. 9th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 1:30 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 8 - 10 hours. We anticipate all Oracle databases to be available by 12:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2024-12-15 01:00:00, Duration 13 Hours 15 Minutes
Oracle Database Maintenance
View Details
Task Number: CHG0036209

Update - all patching is completed and databases are up and available.

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On Sunday, Dec. 15th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 1:00 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 12-14 hours. We anticipate all Oracle databases to be available by 3:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2024-10-27 01:30:00, Duration 11 Hours 30 Minutes
Oracle Database Maintenance
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Task Number: CHG0036056

On Sunday, Oct 27th, the OIT DBA team, in coordination with Oracle's Platinum services team, will be patching the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 1:30 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 8-10 hours. We anticipate all Oracle databases to be available by 1:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2024-09-15 02:00:00, Duration 11 Hours
Oracle Database Maintenance
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Task Number: CHG0035865

On Sunday, Sept 15th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 2:00 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 8-10 hours. We anticipate all Oracle databases to be available by 1:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2024-06-02 02:00:00, Duration 16 Hours
Oracle Database Maintenance
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Task Number: CHG0035382

On Sunday, June 2nd, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 2:00 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 8-10 hours. We anticipate all Oracle databases to be available by 1:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2024-03-03 02:00:00, Duration 16 Hours
Oracle Database Maintenance
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Task Number: CHG0034799

On Sunday, March 3rd, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 2:00 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 1:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2023-12-03 02:00:00, Duration 11 Hours
Oracle Database Maintenance
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Task Number: CHG0034460

On Sunday, Dec 3rd, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 2:00 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 1:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2023-09-17 02:00:00, Duration 11 Hours
Oracle Database Maintenance
View Details
Task Number: CHG0034161

Update - Disruptive activities are complete and all databases are available for teams to restore services.

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On Sunday, Sept 17th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 2:00 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 1:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2023-07-16 08:00:00, Duration 1 Hour
Oracle database maintenance Sunday 07/16
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Task Number: CHG0033715

OIT DBA team will be performing database maintenance on Sunday 07/16 during the standard maintenance window.

The following systems will be briefly unavailable:

  • Self Service Password Applications unavailable 8:00 am - 8:30 am
  • MyPack Portal and integrated systems unavailable 8:30 am - 9:00 am

All databases and systems are expected to be available after 9:00 am.

Planned maintenance - OIT Enterprise Database Administration

Started 2023-06-11 02:00:00, Duration 11 Hours
Oracle Database server maintenance
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Task Number: CHG0033526

On Sunday, June 11th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 2:00 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 1:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2023-03-05 03:30:00, Duration 9 Hours 30 Minutes
Oracle Database server maintenance
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Task Number: CHG0033127

On Sunday, Mar. 5th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 3:30 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 1:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2022-12-11 02:00:00, Duration 11 Hours
Oracle Database server maintenance
View Details
Task Number: CHG0032886

On Sunday, Dec. 11th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the quarterly patching required by Security & Compliance on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 2:00 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 12:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2022-11-21 15:30:00, Duration 30 Minutes
Oracle database server cycle
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Task Number: CHG0032780

In order to implement a change recommended by Oracle support to resolve performance issues, we are planning an emergency bounce of the EXA20 server at 3:30 pm today. This bounce will be done in a rolling fashion one node at a time in order to minimize impact but there may be services that need to be cycled in order to reconnect to the databases.

 
If you have any issues, please contact the OIT DBA team.

Planned maintenance - OIT Enterprise Database Administration

Started 2022-11-13 06:00:00, Duration 9 Hours
MyPack Portal unavailable Nov. 13th
View Details
Task Number: CHG0032506

Update: All systems including RPT are available for use.

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Update: MyPack Portal and all production systems are available for use.  The FORPT and HCRPT systems are still in progress. We anticipate that they should be available within the next hour.

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MyPack Portal and other connected systems, including SIS, HR, and FIN (CSPRD, HCPRD, HCRPT, FOPRD and FORPT) are migrating to new hardware on Sunday, November 13 and will be unavailable beginning at 6:00 am.   Please reference the following document for database connection information:  http://go.ncsu.edu/oracledbconnect.  We anticipate all systems to be fully available before the end of the maintenance window at 1:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2022-09-11 02:00:00, Duration 11 Hours
Oracle Database server maintenance
View Details
Task Number: CHG0032475

All maintenance activities are complete and systems are operating normally.

 

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On Sunday, Sept 11th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the quarterly patching required by Security & Compliance on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 2:00 am during the standard maintenance window. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 12:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2022-08-28 05:30:00, Duration 1 Hour 30 Minutes
Production Oracle database server reboot
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Task Number: INC3956458

The rolling restart was completed and all database services are now available.

 

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As part of the recovery efforts from this week's disruption in service, the OIT DBA team will be bouncing the Production Oracle database server to clear any lingering database issues. The server bounce will be between 5:30 am - 7:00 am Sunday morning during the standard maintenance window. Any systems dependent on Oracle databases may be unavailable during this time.

Degradation - OIT Enterprise Database Administration

Started 2022-08-23 03:00:00, Duration 4 Hours 30 Minutes
EAS / Exadata Database Outage
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Task Number: INC3956458

Exadata appliance crashed multiple times between 3-7am on 8/23/22

Planned maintenance - OIT Enterprise Database Administration

Started 2022-06-12 03:00:00, Duration 10 Hours
Oracle Database Server Maintenance
View Details
Task Number: CHG0032264

Update: Patching was completed on schedule and all databases are available. Please report any issues to the OIT DBA team.

 

On Sunday, June 12th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the quarterly patching required by Security & Compliance on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 3:00 am. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 12:00 pm.

Planned maintenance - OIT Enterprise Database Administration

Started 2022-03-13 03:00:00, Duration 10 Hours
Oracle Database server maintenance
View Details
Task Number: CHG0031866

Update: maintenance is complete and all databases are available.

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On Sunday, March 13th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the quarterly patching required by Security & Compliance on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 3:00 am. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 12:00 pm.

Degradation - OIT Enterprise Database Administration

Started 2022-02-01 03:15:00, Duration 5 Minutes
Oracle database server reboot
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At 3:15 am this morning, one of the Oracle production database server nodes rebooted unexpectedly. Most servers will automatically failover to the other node but some may have had a connection issue around this time. The node cycled and was available again within 5 minutes.

 
The DBAs are currently engaged in some post-mortem analysis to determine root cause.

Planned maintenance - OIT Enterprise Database Administration

Started 2022-01-20 11:00:00, Duration 3 Hours
Oracle database server maintenance
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Task Number: CHG0031691

Update: the maintenance has been completed without issues and all services are available.

 

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On Thursday, Jan 20th the field engineer will be coming on-site to perform maintenance on our production Oracle database server. This maintenance is not expected to cause any outage to our database services.

Planned maintenance - OIT Enterprise Database Administration

Started 2021-12-12 01:00:00, Duration 8 Hours
Oracle Database server maintenance
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Task Number: CHG0031569
On Sunday, Dec 12th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the quarterly patching required by Security & Compliance on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases will be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 1:00 am. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 9:00 am.

Planned maintenance - OIT Enterprise Database Administration

Started 2021-09-12 04:30:00, Duration 16 Hours
Oracle Database server maintenance
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Task Number: CHG0031254
On Sunday, September 12th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the required quarterly patching on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases may be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 4:30 am. The patching could take up to 16+/- hours but databases will only be unavailable during the first 6-8 hours. We anticipate all Oracle databases to be available by 12:00 - 1:00 pm.
 

Planned maintenance - OIT Enterprise Database Administration

Started 2021-06-13 12:30:00, Duration 14 Hours 30 Minutes
Oracle Database server maintenance
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Task Number: CHG0030857
On Sunday, June 13th, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the quarterly patching required by Security & Compliance on the Production Oracle database server. The non-production patching has already been completed with no issues. Systems dependent on Oracle databases may be unavailable during maintenance.

The patching is scheduled to begin on Sunday at approximately 12:30 pm. The patching could take up to 15+/- hours but databases will only be unavailable during the first 5-6 hours. We anticipate all Oracle databases to be available by 5:00 - 6:00 pm.
 

Outage - OIT Enterprise Database Administration

Started 2021-04-22 06:40:00, Duration 10 Minutes
Oracle database outage
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On Thursday morning at 6:40 am there was an issue on the production database server causing databases to be unavailable. Databases were available again by 6:50 am. OIT DBA staff are currently investigating and looking for a root cause.

Planned maintenance - OIT Enterprise Database Administration

Started 2021-03-14 01:00:00, Duration 11 Hours
Oracle Database server maintenance
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Task Number: CHG0030624

On Sunday, March 14th, during the regular maintenance window, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the quarterly patching required on the Production Oracle Data server.

Systems dependent on Oracle databases may be unavailable during the maintenance window.

Planned maintenance - OIT Enterprise Database Administration

Started 2020-12-13 01:00:00, Duration 15 Hours
Oracle Database server maintenance
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Task Number: CHG0030215

On Sunday, December 13th, during the regular maintenance window, the OIT DBA team, in coordination with Oracle's Platinum services team, will begin the quarterly patching required on the Production Oracle Database server.

Systems dependent on Oracle databases may be unavailable during the maintenance window.