Curent Status - Research Storage
Planned Maintenance - Research Storage
On Thursday, May 8th, 2025, there will be diminished access to the Research Storage environment while the platform (NetApp) is upgraded to a new release. The expected window for the upgrade is 2:00pm - 5:00pm, and any extension of that window due to issues encountered will be relayed to the relevant teams.
Research Storage (Last 90 days)
System History - Research Storage
Outage - Research Storage
On Monday, January 13th, 2025, new physical hardware (disk capacity) will be installed on the research storage environment. The expected window for the installation will be from 9:00am - 4:00pm. No impact to client services is expected, but any issues encountered will be communicated to the relevant teams (Research Storage and HPC).
Planned maintenance - Research Storage
On Thursday, July 11th, 2024, there will be diminished access to the Research Storage environment while the platform (NetApp) is upgraded to a new release. The expected window for the upgrade is 2:00pm - 5:00pm, and any extension of that window due to issues encountered will be relayed to the relevant teams.
Planned maintenance - Research Storage
On Tuesday, May 14th 2024, client access to the research storage environment will be diminished as new physical hardware (disk capacity) will be installed. The expected window for the installation will be 10:00am - 6:00pm. Any extension of that window due to issues encountered with the installation will be communicated to the relevant teams.
Degradation - Research Storage
Following a recent update to Active Directory there have been some reports of issues mounting research storage using SMB primarily on MacOS devices.
Software on storage system was updated Monday July 31 at 2pm and resolved issue that resulted from a recent Active Directory update
Planned maintenance - Research Storage
As of approximately 6pm on Jan 5 Research Storage is available from new storage hardware.
If you are encountering issues mounting the storage an endpoint reboot may be needed. If a reboot does not restore connection please submit an incident to oit_research_storage@help.ncsu.edu
IP addresses from old system were moved to new system, so no changes are necessary to mount configurations.
Work is taking longer than expected. Currently projecting that Research Storage will be available by 6pm
Research Storage will move to new hardware beginning Jan 4 at 5pm and being available again by 9am Jan 5
Degradation - Research Storage
NFS service restarted and back available
There is a report of issue accessing Research Storage via NFS. Staff are investigating.
Degradation - Research Storage
SMB and NFS exports of Research Storage are available - underlying file system was not impacted access from native mounts (such as HPC cluster) were not affected.