Missing a homepage in the MyPack Portal - %short_descr
Missing a homepage in the MyPack Portal KB0018361
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Occasionally, upgrades or maintenance to the MyPack Portal can cause one of the standard homepages to go missing. If you sign in and no longer see all of your homepages when you click the homepage dropdown menu in the center of the top navigation bar, then you can possibly restore it on your own.
Access to some of these homepages relies on having a specific role or system access. Changes to your roles or system accesses can be the cause of a homepage no longer being available to you.
Clear Cache and Cookies For Web Browser
- Log out of MyPack.
- Select the Actions List (3 dots) icon in the top-right corner of the site.
- Select Sign Out.
- Click the Sign-in - Faculty / Staff / Students link.
- Clear your browser history, cache, and cookies
- Log back into MyPack.
If the homepage is still missing, please see the steps below to add homepages.
Add Homepages
- Navigate to the Actions List icon and select Personalize Homepage.
- Select the Add Homepage button in the top-left corner.
- Under Choose from available homepages, select the homepage you were missing.
- Click Save in the top-right corner to save your changes.
For more information on personalizing homepages in the MyPack Portal, please visit the MyPack Portal User Guide.
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